Customer Care Policy
Our Customer Care Policy ensures we always aim to provide the best service and associated products to our customers.
Customer Satisfaction Policy
Our Customer Care Policy ensures we always aim to provide the best service and associated products to our customers.
playing our part in protecting
1. Inspection
Immediately after work is completed, an inspection made to ensure everything is satisfactory. We can provide client-partners with appropriate training and support to allow them to conduct their site inspections.
carry out a personal
1. Inspection
Immediately after work is completed, an inspection made to ensure everything is satisfactory. We can provide client-partners with appropriate training and support to allow them to conduct their site inspections.
carry out a personal
1. Inspection
Immediately after work is completed, an inspection made to ensure everything is satisfactory. We can provide client-partners with appropriate training and support to allow them to conduct their site inspections.
importance of
2. Communication
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. For your convenience, you can now book an consultation call using our booking system.
We aim to respond within 3 days of receiving your complaint and where possible, will provide you with a date to remedy any issued raised.
open
playing our part in protecting
2. Communication
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. For your convenience, you can now book using our online booking system.
importance of
2. Communication
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. For your convenience, you can now book a consultation call using our booking system.
working towards a
3. Resolution
Where we’re unable to resolve your complaint using our own complaints procedure, as a “Which?” Trusted Trader we use Ombudsman Service Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact “Which?” Trusted Traders
working towards a
3. Resolution
Where we’re unable to resolve your complaint using our own complaints procedure, as a “Which?” Trusted Trader we use Ombudsman Service Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact “Which?” Trusted Traders
working towards a
3. Resolution
Where we’re unable to resolve your complaint using our own complaints procedure, as a “Which?” Trusted Trader we use Ombudsman Service Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact “Which?” Trusted Traders